Details

Category: Uncategorised

"bathrooms2u" is committed to protecting your privacy.  The personal information that you submit will not be shared, sold or disclosed to third parties in any form, for any purpose, at any time, unless prior consent is obtained from you. 

This privacy statement applies to the network of "bathrooms2u" web sites.  By using any of our website products, you consent to the data practices in this statement. 

What Information Do We Collect?

When you place an order or an enquiry, we will need to know your username and password (if you have one), email address, name and postal address. This enables us to process and fulfil your orders, invoice you accordingly and keep you posted with account activity.

Information about how you use and navigate our web sites – we can track this by using what are known as 'cookies'.

Additional personal information disclosed in email correspondence. This information may be merged with personal information you have already submitted online and will only be used in accordance with this Privacy Statement.

How We Use This Information

"bathrooms2u" uses the information to process and fulfil the service(s) that you have requested.

The personal information provided enables us to treat you more personally.

The information is also used to correspond with you regarding your account and to communicate information relevant to the services you use.

We use your email address to respond to incoming requests from you and to collect your feedback.

We may also send you appropriate marketing communications.

Web Statistics

In order to measure the relevance and usefulness of certain areas of our web site, we analyse anonymous data collected by cookies about our web site visitors.  We may also collect Internet Protocol addresses to help diagnose problems with our servers, but these cannot be linked to any person's name or identity. 

Changing your browser settings to decline cookies will enable you to opt out of this anonymous data collection. 

Customer Consent and Control

Consent: by using our web sites, you consent to the collection and use of this information by "bathrooms2u" only.  Any changes to this Privacy Statement will be posted to this page, to ensure that you are aware of what information is collected, how it is used and under what circumstances we disclose it. 

Cookies: A cookie is a text file placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to you, they do not contain personally identifying information and simply enable us to track visitor routes through our web sites. 

Most web browsers automatically accept cookies, but you can usually opt out by changing your browser settings. 

Communication: As stated previously "bathrooms2u" will send information to customers about (1) account information and (2) relevant marketing information. 

Account specific communications are considered essential to the smooth operation of your account with "bathrooms2u" and you will not be able to unsubscribe from such emails. 

Marketing communications will include details about new products, latest developments, surveys and other promotional offers.  Customers have the ability to opt out of receiving this type of information, simply by following the unsubscribe link sent in each email. 

Security

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations. The payment gateway system we use, uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. 

Transaction Encryption

The transfer of the purchase details from the retailers site to a payment gateway are encapsulated using encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.

Security for the Shopper

Any communication between the shopper and the payment gateway is also encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage

Data storage on payment gateways, and the communication between the gateway and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code. 

Contact

If you have any questions regarding this Privacy Statement, please contact us by email.

"bathrooms2u"
This email address is being protected from spambots. You need JavaScript enabled to view it.
07 5546 6600

Details

Category: Uncategorised

By placing an order for any goods on our Website you are offering to purchase the goods on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Australia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Please see Shipping Policy for further information.

In order to contract with “bathrooms2u” you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. “bathrooms2u” retains the right to refuse any order made by you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

The cost of foreign goods and services may fluctuate.

All prices advertised are subject to such changes.

Our Contract

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order.

A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card or funds have been cleared to our bank account if paying by direct debit facility.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Returns & Exchanges

Any goods being returned for either a credit or an exchange must be received by us within 30 days of the original sale. There is no guarantee that the same item will be available and we will do our utmost to ensure that your order is fulfilled.

Payment

All products on this website are sold and represented in Australian Dollars only.

Your credit card payments are processed securely and via the payment gateway in conjunction with the ANZ Bank. When proceeding to the checkout screen your transaction details are protected under 128 bit SSL encryption for transfer to the payment gateway.

Customer credit card details are not stored by the website only passed to the bank for processing.

Discount Codes

Account discount codes – discount codes may from time to time be offered to account holders, such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes – we may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.

Any further conditions of use relating to any discount code will be specified at the time of issue.

Gift Vouchers

Gift Vouchers are only valid for a limited time and the Voucher must be used by the date shown on the Voucher – check your Voucher to find out when to use it by.

1. We’re afraid we can’t accept any responsibility for stolen or deleted Gift Vouchers.
2. We’ll despatch your Gift Voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.
3. If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a Gift Voucher is used by someone other than your recipient if the email address entered is incorrect. In addition, we can’t take responsibility for any Gift Vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their Gift Voucher, as it is their responsibility to keep the voucher details safe.
4. From time to time, Gift Vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We can’t take responsibility if a Gift Voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
5. If you need a refund, this will be made in the same way as the original payment method (such as onto a Gift Voucher, debit/credit card account, or a combination of the two).

Disclaimer of Liability

Please refer to Disclaimer section of our Website Linking to this Website The website contains links to websites not maintained, controlled or associated with “bathrooms2u” and it does not make any endorsement, or any representation as to the accuracy, of information contained on those websites.

“bathrooms2u” will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those Web Sites.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page.

We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party goods, services and/or locations featured on this Website are in no way associated, linked or affiliated with “bathrooms2u” and you should not rely on the existence of such a connection or affiliation.

Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the goods and services and is in no way an assertion that such goods or services are endorsed by or connected to “bathrooms2u”.

Indemnity

You agree to indemnify, defend and hold harmless “bathrooms2u”, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Service.

Variation

“bathrooms2u” shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect.

So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.

Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of “bathrooms2u”.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and “bathrooms2u”.

Details

Category: Uncategorised

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that "bathrooms2u" cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because "bathrooms2u" cannot monitor or censor the Internet, and will not attempt to do so, "bathrooms2u" cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that "bathrooms2u" does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over "bathrooms2u"'s network and may reach a large number of people, including both subscribers and nonsubscribers of "bathrooms2u" , subscribers' postings to the Internet may affect other subscribers and may harm "bathrooms2u"'s goodwill, business reputation, and operations. For these reasons, subscribers violate "bathrooms2u" policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward "bathrooms2u", but also because it can overload "bathrooms2u"'s network and disrupt service to "bathrooms2u" subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, "bathrooms2u" has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. "bathrooms2u" is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also "bathrooms2u"'s policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Obscene Speech or Materials
Using "bathrooms2u"'s network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. "bathrooms2u" is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through "bathrooms2u"'s network.

Defamatory or Abusive Language
Using "bathrooms2u"'s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Other Illegal Activities
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities
Engaging in activities, whether lawful or unlawful, that "bathrooms2u" Business Web Hosting determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

System and Network Resource Usage
"bathrooms2u" servers and networks are carefully maintained to provide optimum performance for serving web content on the Internet. Subscribers are expected to operate their accounts in such a manner that is not detrimental to system and network performance and stability. "bathrooms2u" monitors its servers and networks closely, and failure to comply with the following conditions could result in termination of the subscriber's service and fees assessed against the subscriber:

1. Excessive System Utilization. CGI or PHP scripts utilizing a significant percentage of a server's system resources will, at "bathrooms2u"'s discretion, be terminated and/or prevented from running. It is the subscriber's responsibility to ensure their processes use a minimum of server resources.

2. Excessive Network Utilization. While subscribers are not allocated a certain amount of data transfers per month, subscribers using an excessive amount of bandwidth in a short period of time will, at "bathrooms2u"'s discretion, be throttled or have their site and/or account otherwise rendered unusable until the subscriber is able to rectify their usage.

3. Overuse of Scheduled Processes. Scheduled processes (such as cron jobs) can significantly drain server and network resources. "bathrooms2u" reserves the right to stop any scheduled process from running or reduce the frequency of operation should it be found to be using more than a reasonable share of a server's resources.

4. Excessive Database Access. Database resources, such as MySQL, are closely monitored by "bathrooms2u". Overuse of database resources, including but not limited to excessive or mismanaged connections, long queries and missing or inappropriate indexing, may result in the database queries being terminated and/or the correlating script being stopped.

5. Sending Bulk Email. Sending unsolicited bulk email or spam, is prohibited by Australian Federal law. Sending solicited or opt-in bulk email is limited to 500 emails per hour from any one account. To facilitate this requirement, subscribers can request that a cron job be set up to batch process large email lists.

Resolution of System and Network Resource Usage Problems
All problems found by "bathrooms2u" that are within the subscribers control and that breach any of the above conditions or other unforseen system or network abuse are the responsibility of the subscriber to fix. "bathrooms2u" will make every attempt to notify the subscriber about such issues and the underlying reasons. "bathrooms2u" may, from time to time, assist subscribers in researching and repairing the problem. This is done as a courtesy and does not imply that "bathrooms2u" will take responsibility for fixing the problem. "bathrooms2u" may, at its discretion, remove access to impacted services until the subscriber resolves the problem. "bathrooms2u" reserves the right to remove access to any service or feature that it feels is being abused, knowingly or unknowingly, by the subscriber.

Summary
As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. "bathrooms2u" will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with "bathrooms2u" policy or applicable law. When "bathrooms2u" becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

"bathrooms2u" also is aware that many of its subscribers are, themselves, providers of Internet services, and that information reaching "bathrooms2u"'s facilities from those subscribers may have originated from a customer of the subscriber or from another third-party. "bathrooms2u" does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. "bathrooms2u" has the right to directly take action against a customer of a subscriber. Also, "bathrooms2u" may take action against the "bathrooms2u" subscriber because of activities of a customer of the subscriber, even though the action may effect other customers of the subscriber. Similarly, "bathrooms2u" anticipates that subscribers who offer Internet services will cooperate with "bathrooms2u" in any corrective or preventive action that "bathrooms2u" deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of "bathrooms2u" policy.

"bathrooms2u" also is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, "bathrooms2u" urges its subscribers to assume that all of their on-line communications are insecure. "bathrooms2u" cannot take any responsibility for the security of information transmitted over "bathrooms2u"'s facilities.

"bathrooms2u" will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. "bathrooms2u" may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, "bathrooms2u" may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. "bathrooms2u" assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, "bathrooms2u" may disclose subscriber information or information transmitted over its network where necessary to protect "bathrooms2u" and others from harm, or where such disclosure is necessary to the proper operation of the system.

"bathrooms2u" expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A subscriber's failure to comply with those laws will violate "bathrooms2u" policy. Finally, "bathrooms2u" wishes to emphasise that in signing the service agreement, subscribers indemnify "bathrooms2u" for any violation of the service agreement, law, or "bathrooms2u" policy, that results in loss to "bathrooms2u" or the bringing of any claim against "bathrooms2u" by any third-party. This means that if "bathrooms2u" is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will pay any damages awarded against "bathrooms2u", plus costs and reasonable attorneys' fees.

We hope this usage policyis helpful in clarifying the obligations of Internet users, including "bathrooms2u" and its subscribers, as responsible members of the Internet.

As a provider of web site hosting, "bathrooms2u" offers its customers (also known as subscribers), and their customers and users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. "bathrooms2u" respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, "bathrooms2u" reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, "bathrooms2u" has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing "bathrooms2u" 's services. This AUP will be revised from time to time. A customer's use of "bathrooms2u"'s services after changes to the AUP are posted on "bathrooms2u"'s web site, "www.bathrooms2u.com.au", will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.

Details

Category: Uncategorised